Who we are
NACFB Member Services Limited and The National Association of Commercial Finance Brokers Ltd (NACFB) are companies based at 33 Eastcheap, London, EC3M 1DT. We act as an introducer for commercial credit services.
NACFB Member Services Limited is Authorised and Regulated by the Financial Conduct Authority FRN 734857. NACFB Member Services Limited is a credit broker not a lender.
What personal data do we collect?
Our Company may collect the following data:
- Personal identifiable information: e.g. name, address, phone number, email address, passport number
- Location based data: e.g. data processed in an electronic communication such as geographical location or IP address
- Bank details: e.g. financial data is required to maintain membership fees or attendance and paid events hosted by us
- Special category data: e.g. health data
How do we collect your data?
You directly provide NACFB with most of the data we collect when you engage with our products or services. We collect data and process data in the following ways:
- Register online for Membership or access to NACFB services
- Ongoing maintenance of your NACFB Membership
- Registering for our communication services
- Customer surveys or feedback
- Use or view any of the NACFB websites via your browser’s cookies.
- Use of NACFB services
- Use of NACFB third party services
- Registering for NACFB Events, Workshops and Webinars
- Applying for Professional Indemnity Insurance through the NACFB Mutual
- During meetings, face to face or remote
- Part of the NACFB Assurance process
- When you register for the NACFB Broker Academy
Our Company may also receive your data from the following sources:
- Companies House
- AML Platforms
- NACFB Mutual Ltd
- Credit Reference Agencies
- Firm websites
- Referrals
How will we use your data?
The NACFB collects your data so that we can:
- Process your applications to NACFB Services and manage your requests
- Process your applications to the NACFB Mutual ( click here to read Separate Privacy Policy)
- Process your applications to the NACFB Broker Academy
- Email you about products and services we think you might like
- Provide you with our communications such as Morning Briefing or NACFB Commercial Broker Magazine and NACFB news or Compliance updates.
- Collate customer survey data and process Member feedback
- Ensure NACFB websites operate efficiently
- Manage your registrations to NACFB Events, Workshops and Webinars.
We may rely on a number of legal basis’s for collecting and processing your personal information, this depends on the situation. For example, this could be because of a legal duty, or to fulfil a contract we’ve made with you.
The table below provides examples of types of data we may collect and process:
| Data Type | Data use |
| Personal identifiable information | Part of the NACFB’s due diligence process and for referral to the NACFB Mutual. As part of the application of the NACFB Broker Academy. For use of Businessfinance.co.uk |
| Contact information | To contact you about our services or products. Referral to the NACFB Mutual. As part of the application of the NACFB Broker Academy. For use of Businessfinance.co.uk |
| Location based data | Used as part of our Cyber Security.
As part of the application of the NACFB Broker Academy. For use of Businessfinance.co.uk |
| Bank information | To process Member or Patron payments and refunds. As part of the application of the NACFB Broker Academy. |
| Special category data | To understand your dietary requirements. |
Lawful Basis for Processing Data
In most instances we will rely on one of the following legal basis’s for collecting and processing your personal data:
- Contractual necessity
- Legitimate interest
- Legal obligation
| ConsentData Type | Lawful Basis for Processing |
| Personal identifiable information | Article 6(1)(b) – contract |
| Contact information | Article 6(1)(b) – contract, Article 6(1)(f) -Legitimate interests |
| Location based data | Article 6(1)(a) – consent
Article 6(1)(b) – contract |
| Bank information | Article 6(1)(b) – contract |
| Special category data | Article 6(1)(a) – consent, Article 9(2)(a) – Explicit consent |
| Article 9 conditions for processing special category data:
|
(d) Not-for-profit bodies |
Legitimate Interests
The NACFB has identified commercial legitimate interests to share personally identifiable information of our members with our carefully selected partner companies below. This enables these partners to contact you regarding products and services that are compatible with the activities of our members. Below is a list of potential third parties that we may share personal data with:
| Third Party | Legitimate Interest |
| NACFB Patrons | We may share your personal data to introduce you to potential funding partners |
| NACFB Associate Patrons | We may share your personal data to introduce you to potential partners |
| Third party software partners | We may share your personal data to introduce you to partners offering preferential services to NACFB members e.g., Red Flag alert etc |
| NACFB Mutual Ltd | We may share your personal data to enable you to receive quotes, apply for or renew your PI cover |
| Third party events companies | We may share your personal data to enable you to receive information about events you have registered for e.g., Commercial Finance Expo, Broker Awards etc |
| Third party training providers | We may share your personal data to enable you to access training content for courses you have registered for e.g., NACFB training portal, NACFB Broker Academy etc |
Data Type Legitimate Interest Reason
| Contact information | Seeking your consent to contact you |
| For Patrons to share product and service information |
You can change your preferences at any time by logging into your account, or alternatively by contacting the NACFB.
When the NACFB processes your data, it may send your data to, and also use the resulting information from, credit reference agencies. For more information on how credit reference agencies process your personal data please visit here
How do we store your data?
| Data Location | Security | |||
| Microsoft Outlook | https://support.office.com/en-us/article/help-protect-your-outlook-com-email-account-a4f20fc5-4307-4ece-8231-6d4d4bd8a9ba | |||
| iMIS | https://help.imis.com/enterprise/features/additional_resources/asi_s_commitment_to_security.htm | |||
| Mailchimp | https://mailchimp.com/about/security/ | |||
| SurveyMonkey | https://www.surveymonkey.com/mp/legal/security/ | |||
| Google Analytics | https://policies.google.com/privacy?hl=en-US#infosecurity | |||
| Sage50 cloud Accounts | https://ask.sage.co.uk/Scripts/ask.cfg/php.exe/enduser/std_alp.php?query_text=security&main_product=0 | |||
| Microsoft OneDrive | https://support.microsoft.com/en-us/office/how-onedrive-safeguards-your-data-in-the-cloud-23c6ea94-3608-48d7-8bf0-80e142edd1e1 | |||
| Google Sheets | https://policies.google.com/privacy?hl=en-US#infosecurity | |||
| Skillcast | https://www.skillcast.com/privacy-notice | |||
Our Company will keep your different categories of data for different time periods. Once this period has expired, we will delete your data.
| Data Type | Duration | Data Deletion Method |
| Personal identifiable information | Minimum of 6 years | Data Deletion |
| Contact information | Minimum of 3 years | Data Deletion |
| Location based data | Minimum of 3 years | Data Deletion |
| Bank information | Minimum of 6 years | Data Deletion |
| Special category data | Minimum of 6 years | Data Deletion |
You may always opt out by changing your preferences within your NACFB account. More information of the partner companies can be obtained by contacting the NACFB. You have the right at any time to stop the NACFB from contacting you for marketing purposes or giving your data to other Members, Patrons or Third-Party Providers.
What are your data protection rights?
The NACFB would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to withdraw consent – You have the right to request that the NACFB to withdraw consent for the NACFB to process your personal data, under certain conditions.
The right to access – You have the right to request the NACFB for copies of your personal data.
The right to rectification – You have the right to request that the NACFB correct any information you believe is inaccurate. You also have the right to request the NACFB complete the information you believe is incomplete.
The right to erasure – You have the right to request that the NACFB erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the NACFB restrict the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the NACFB transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to object to processing – You have the right to object to the NACFB’s processing of your personal data, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at: 020 7101 0359
Cookies
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit https://www.nacfb.org/cookies-policy/
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Performance – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor.
| Cookie Key | Domain | Cookie Type | Duration | Description |
| PHPSESSID | www.nacfb.org.uk | Necessary | Always | This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed. |
| my_cookie_name_1 | www.nacfb.org.uk | Other | 31 days | Null |
| BusinessFinance.co.uk | ||||
| cookielawinfo-checkbox-necessary | businessfinance.co.uk | Necessary | 1 year | Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Necessary” category. |
| cookielawinfo-checkbox-non-necessary | businessfinance.co.uk | Necessary | 1 year | GDPR Cookie Consent plugin sets this cookie to record the user consent for the cookies in the “Necessary” category. |
| elementor | businessfinance.co.uk | Necessary | never | The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time. |
| _ga_* | businessfinance.co.uk | Analytics | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | businessfinance.co.uk | Analytics | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy Policies
Privacy policies of other websites
The NACFB website may contains links to other websites. If you click on a link to another website, our privacy policy no longer applies, and we recommend you review that sites privacy notice to establish how they will process your data.
How to contact us
If you have any questions about the NACFB’s Privacy Policy, the data we hold, or you would like to exercise one of your rights, please do not hesitate to contact us.
Email us at: [email protected]
Or
Call us: 020 7101 0359
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that the NACFB has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at www.ico.org