NACFB Consumer Duty Clinic – MI and Reporting

In this third clinic, join James Hinch, Head of Compliance, and Charlotte Mathieson, Compliance Manager, as they explore the FCA’s requirement to monitor and regularly review consumer outcomes. This critical aspect supports firms in providing evidence of good practices and enables them to act promptly in addressing potential harms to retail customers. The clinic will delve into various types of data and management information that firms can utilise to demonstrate compliance. Additionally, the session will shed light on cultural practices necessary to ensure that your employees consistently act in the best interests of target markets.

How to register

To register for the event, please follow the link here.