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Adam's blog

Monday 16th January

First Board Meeting of the year 

 

 

 

Training & Education

The NACFB is committed to providing Training and Education for Commercial Finance Brokers and over the years has developed a range of training days to cover all aspects of Commercial Finance. This has included Asset Finance, Factoring and Invoice Discounting, Marketing and Fraud training to name just a few. In addition our CPD programme continues and recording is now available on line.

We offer a new qualification to replace the Certificate in Commercial Mortgages, which has been written in conjunction with all the High Street banks. The Certificate in Business Banking and Conduct (CertBB&C) is the standard qualification for all our members and is run by The London Institute of Banking & Finance.

 

Commercial Finance Expo

The Commercial Finance Expo is the only show in the UK dedicated to the business finance community. Representatives from funders across the business finance arena will be exhibiting. This year the NACFB conference will be held during the Expo, welcoming speakers who can offer a keen insight into different parts of the industry..

 

findSMEfinance

FindSMEfinance lists sources of commercial finance for small businesses, including leasing and hire purchase arrangements, commercial mortgages, and invoice discounting and factoring. It will allow you to search by region or postcode, and will take you directly to the brokers who are best placed to help you find the funding you need.

 

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Connect with NACFB on Facebook
 

Complaints Procedure

Members of the NACFB aim to provide high standards of service to all clients, but to ensure that your interests are safeguarded, a grievance procedure has been introduced.


If you believe you have a grievance, please write in the first instance to the Principal, Senior Partner or Director of the Company in question.

Your grievance will be acknowledged immediately, investigated thoroughly in accordance with established in-house procedures, and a reply sent to you within seven working days of receipt of your letter.


If you are not satisfied with the broker's response, you are invited to write, summarising the basis of your dissatisfaction, to:

The Chief Executive
NACFB
Hamilton House
1 Temple Avenue
London
EC4Y 0HA


The board will consider the matter, also in accordance with well established procedures, and inform you of its decision within a reasonable time.

The right to appeal exists where you are not satisfied with the decision and you may also refer your complaint to the Institute of Arbitrators if the matter still remains unsolved.

 

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